Shipping Policy

Thank you for shopping with Get Pilates. We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below:

Processing Time: Orders are processed within 1-3 business days after receiving payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Time:

USA Standard: 5–10 business days
USA Express: 2–7 business days
International: 7–15 business days (depending on location)

Shipping Costs:

We currently offer free shipping on all orders .

Tracking:

Once your order ships, you will receive a confirmation email with a tracking number. You can track your package at any time using our Track My Order page.

Delays:

While we aim to meet our shipping times, please note that delays may occur due to high demand, carrier issues, or customs processing for international orders.

Questions?

Email us at support@trygetpilates.com

Worried About Buying a Reformer Online?

FAQ

How does the 60-day risk-free trial work?

Simply try the reformer for 60 days. If it’s not right for you, return it for a full refund. No hassle, no hard feelings.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Is the reformer board suitable for beginners?

Yes! The reformer board is designed to be beginner-friendly while still challenging enough for experienced Pilates practitioners. Each class includes modifications, making it accessible for all fitness levels

Do I need any additional equipment?

Everything you need is included in the package. However, if you prefer, you can have a mat or towel underneath the reformer board for added comfort on hard surfaces.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

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